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Welcome to www.resq-labs.com. This site is owned by ResQ-Labs™.
This Privacy Policy is designed to tell you about our practices
regarding collection, use, and disclosure of information that
you may provide via this site and certain related services.
Please be sure to read this entire Privacy Policy before using,
or submitting information, to this site. This site is intended
for use by residents of the United States.
Your Consent
By using this site, you agree with the terms of this Privacy
Policy. Whenever you submit information via this site, you
consent to the collection, use, and disclosure of that information
in accordance with this Privacy Policy.
About Children
This site is not intended for children under the age of 13.
We will not knowingly collect information from site visitors
in this age group. We encourage parents to talk to their children
about their use of the Internet and the information they disclose
to Web sites.
Active Information Collection
Like many Web sites, this site actively collects information
from its visitors both by asking you specific questions and
by permitting you to communicate directly with us via e-mail,
feedback forms, and/or chat rooms. Some of the information
that you submit may be personally identifiable information
(that is, information that can be uniquely identified with
you, such as your full name, address, e-mail address, phone
number, and so on).
Some areas of this site may require you to submit information
in order for you to benefit from the specified features (such
as newsletter subscriptions, tips/pointers, order processing)
or to participate in a particular activity (such as sweepstakes
or other promotions). You will be informed at each information
collection point what information is required and what information
is optional.
Passive Information Collection
As you navigate through a Web site, certain information can
be passively collected (that is, gathered without your actively
providing the information) using various technologies and
means, such as Internet Protocol addresses, cookies, Internet
tags, and navigational data collection.
This site may use Internet Protocol (IP) addresses. An IP
Address is a number assigned to your computer by your Internet
service provider so you can access the Internet and is generally
considered to be non-personally identifiable information,
because in most cases an IP address is dynamic (changing each
time you connect to the Internet), rather than static (unique
to a particular user's computer). We use your IP address to
diagnose problems with our server, report aggregate information,
determine the fastest route for your computer to use in connecting
to our site, and administer and improve the site.
A "cookie" is a bit of information that a Web site
sends to your Web browser that helps the site remember information
about you and your preferences.
"Session" cookies are temporary bits of information
that are erased once you exit your Web browser window or otherwise
turn your computer off. Session cookies are used to improve
navigation on Web sites and to collect aggregate statistical
information. This site uses session cookies.
“Persistent” cookies are more permanent bits
of information that are placed on the hard drive of your computer
and stay there unless you delete the cookie. Persistent cookies
store information on your computer for a number of purposes,
such as retrieving certain information you have previously
provided (e.g., passwords), helping to determine what areas
of the Web site visitors find most valuable, and customizing
the Web site based on your preferences. This site uses persistent
cookies.
"Internet tags" (also known as single-pixel GIFs,
clear GIFs, invisible GIFs, and 1-by-1 GIFs) are smaller than
cookies and tell the Web site server information such as the
IP address and browser type related to the visitor's computer.
We do not use Internet tags at this site.
"Navigational data" ("log files," "server
logs," and "clickstream" data) are used for
system management, to improve the content of the site, market
research purposes, and to communicate information to visitors.
This site uses navigational data.
Use and Disclosure of Information
Except as otherwise stated, we may use your information to
improve the content of our site, to customize the site to
your preferences, to communicate information to you (if you
have requested it), for our marketing and research purposes,
and for the purposes specified in this Privacy Policy.
If you provide personally identifiable information to this
site, we may combine such information with other actively
collected information unless we specify otherwise at the point
of collection. We will take reasonable measures to prevent
personally identifiable information from being combined with
passively collected information, unless you consent otherwise.
We may disclose your personally identifiable information
to third parties, located in the United States and/or any
other country, but only
(i) to contractors we use to support our business (e.g.,
fulfillment services, technical support, delivery services,
and financial institutions), in which case we will require
such third parties to agree to treat it in accordance with
this Privacy Policy;
(ii) in connection with the sale, assignment, or other transfer
of the business of this site to which the information relates,
in which case we will require any such buyer to agree to treat
it in accordance with this Privacy Policy; or
(iii) where required by applicable laws, court orders, or
government regulations. In addition, we will make full use
of all information acquired through this site that is not
in personally identifiable form.
Remember that the information provided by this site is for
general background purposes and is not intended to be used
in connection with, or as a substitute for, medical diagnosis
or treatment by a trained professional. You should always
consult your own physician about any healthcare questions
you may have, especially before trying a new medication, diet,
fitness program, or approach to health care issues.
Access and Correction
To keep your personally identifiable information accurate,
current, and complete, please contact us as specified below.
We will take reasonable steps to update or correct personally
identifiable information in our possession that you have previously
submitted via this site.
Security
We take reasonable steps to protect your personally identifiable
information as you transmit your information from your computer
to our site and to protect such information from loss, misuse,
and unauthorized access, disclosure, alteration, or destruction.
You should keep in mind that no Internet transmission is ever
100% secure or error-free. In particular, e-mail sent to or
from this site may not be secure, and you should therefore
take special care in deciding what information you send to
us via e-mail. Moreover, where you use passwords, ID numbers,
or other special access features on this site, it is your
responsibility to safeguard them.
Links to Other Web Sites
This site may contain links or references to other Web sites.
Please be aware that we do not control other Web sites and
that, in any case, this Privacy Policy does not apply to those
Web sites. We encourage you to read the privacy policy of
every Web site you visit.
Other Terms
Your use of this site is subject to our
Legal Notice.
How to Contact Us
If you have any questions, comments, or concerns about this
Privacy Policy or the information practices of this site,
please contact us as follows:
ResQ-Labs L.L.C.
Attention: Consumer Affairs
P. O. Box 937
West Branch, MI. 48661-0937
248-521-5490
customerservice@resq-labs.com
Changes to This Privacy Policy
If this Privacy Policy changes, the revised policy will be
posted on this site. Please check back periodically, and especially
before you provide any personally identifiable information.
This Privacy Policy was last updated on 12/29/2003.
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